Natural speech, real conversation, no phone tree. It listens, answers questions, and books the job while the caller is still on the line.
Live callEmily answering
Incoming · Saturday 6:45 PM
Job bookedSynced to your CRMEmergency triaged
The leak in home services
You don't have a marketing problem. You have an answering problem.
We asked home service owners what actually hurts. Here's what they said and where we start.
You're paying for leads you never answer
Answer rate drops from 75–80% to 50–60% during heat-wave peaks
Missed calls are mostly paid leads — ~$1,200 average job value each
No proof of ROI at scale across multiple locations
How we fix it: Lead with LSA lead response plus peak overflow coverage, synced to your CRM.
Result at a 7-location HVAC company: ~$2.2M/yr recovered, +11% revenue.
Nights go unanswered. Nothing gets followed up.
No dashboard. Numbers live in five places
Quotes go quiet and nobody calls back
Calls blocked after 10pm
How we fix it: Start with the dashboard plus follow-up calls, not first contact.
Hear real recordings before AI touches a single call.
80% of your calls are spam
~50 calls a day, 40 of them junk
Every minute triaging is a minute off the tools
Wants it working today, not next quarter
How we fix it: Spam filtering plus full answering, set up online in 20 minutes.
Live the same day on a 2-week free trial.
Products
Three ways to stop losing jobs
One AI, trained on your business: on the phone, on your site, and on your paid leads.
01Voice Assistant
An AI receptionist that sounds like your best CSR
Answers in under 2 seconds, sorts emergencies from tune-ups, quotes your real pricing and books the job. No phone menus.
24/7 + peak overflow
Spam & robocall screening
Confirms details by text
02AI Chat for your website
Turn website visitors into booked jobs
Same brain as your voice agent, on your site and by text. Qualifies the job, grabs the address, books the slot.
Web chat + SMS follow-up
Qualifies before it books
Logs everything to your CRM
03LSA ROI Engine
Get more out of your Google LSA spend
Every Local Services Ad lead answered in seconds, the biggest driver of your ranking and cost per booked job.
Sub-2s response on paid leads
Auto-callback on any miss
Attribution per campaign
Works with your existing tools
Works with the software you already use
ServiceTitan
Housecall Pro
Salesforce
HubSpot
Jobber
Google Calendar
Outlook Calendar
Zoho CRM
50+ more integrations via Zapier and custom API
Why us
Not all AI receptionists are built the same
Generic AI answers for everyone. We only do home services.
Voicemail
What most companies use today
Most callers just hang up
Lead moves on to a competitor
No urgency triage
You find out you lost the job tomorrow
Generic AI receptionist
Built for law firms, salons, everyone
Answers on the first ring
Doesn't know HVAC/electrical terms
No ServiceTitan / Housecall Pro sync
Can't tell an emergency from a tune-up
NextLevelPro
Built specifically for home services
Answers instantly, sounds human
Trained on HVAC/electrical/plumbing calls
Native ServiceTitan + Housecall Pro sync
Triages emergency vs. routine automatically
Filters spam + follows up automatically
Outbound
It doesn't just answer. It follows up.
Missed calls are half the leak. Quiet quotes and old customers are the other half.
Quote follow-up
Calls back on estimates that went quiet.
Win back old customers
Tune-ups and expired quotes, worth +7% revenue for one client.
Appointment reminders
A friendly call the day before cuts no-shows.
Review requests
Asks happy customers for a review right after the job.
Proof
Real results from home service companies
Home service companies running NextLevelPro today.
★★★★★
“We were losing 15–20 calls a week. First month, our booking rate went from 68% to 94% and we added $42,000 in monthly revenue. Customers thank ‘her’ by name.”
Mike Rodriguez
Owner, Precision HVAC Solutions, Phoenix, AZ
94% booking rate · +$42K/mo
★★★★★
“We paid $4,500 a month for an answering service and still missed after-hours calls. This costs half that and works better. Emergency triage is spot on.”
“I was skeptical about AI. We do HVAC, plumbing and electrical, with lots of tricky questions, and it handles all of it. It even sold 23 maintenance plans in two months.”
Tom Patterson
Founder, Patterson Home Services, Denver, CO
23 plans sold · $6,870 new MRR
★★★★★
“The southern accent option was a game-changer. Customers feel like they're talking to a neighbor. Review calls took our Google rating from 4.2 to 4.8.”
Sarah Williams
Co-Owner, Comfort Air Heating & Cooling, Charlotte, NC
Google rating 4.2 → 4.8
Online setup
Set it up yourself, online, in about 20 minutes
No IT project. Sign up, describe your business, connect your CRM, go live the same day. Want a hand? We'll build it with you.
01
Sign up online
Pick a plan. No sales call.
2 minutes
02
Describe your business
Services, pricing, hours, or upload your script.
10 minutes
03
Connect CRM & number
One-click ServiceTitan or Housecall Pro, then forward your line.
10 minutes
04
Go live
Your agent starts answering. Listen to every call.
Same day
Pricing
Start free. Scale by minutes, not seats.
Every plan includes voice, website chat, spam filtering and the dashboard.
Bank-level encryption · 99.9% uptime · US-based support
*Pay-as-you-go rate of $0.89/min is a starting point. Actual cost depends on the products selected, usage, integrations, and any custom requirements.
FAQ
Common questions
The stuff owners ask us before they sign up.
Will customers know it's a robot?
98% can't tell. No phone menus, just a normal conversation. Listen to real recordings before you decide.
What about heavy accents?
It's trained on the accents in your market. If it's unsure about an address or name, it confirms by text.
Customers ask “how much?” right away.
It uses your pricing script: “Our diagnostic fee is $60, waived if you move forward. Can I get a tech out to take a look?”
What if someone wants a real person?
Your call: transfer right away, help first, or take a message. Under 5% ask.
Do you work with ServiceTitan / Housecall Pro?
Yes, natively. Jobs, customers and call logs sync automatically. Jobber, Service Fusion, Google Calendar and Zapier too.
Can I set it up myself?
Yes, about 20 minutes online and live the same day. Want help? Growth and Enterprise include guided setup.
Why we built NextLevelPro
We found the leak before we built the product
“At one 7-location, $20M HVAC client, 15% of calls were getting lost, mostly nights and weekends. We fixed the missed calls, not the marketing, and revenue went up 11% with zero extra ad spend. Every tool out there was either a robot IVR or a months-long build. So we built the one made for home services.”
Founder, NextLevelPro
See it in action
Book a 20-minute demo
We'll run a live call with your scenario: emergency booking, an LSA lead, spam, or a follow-up. Pick a time that suits you.