Built for home service companies

Every lead
followed up.

Every night and weekend.

Your AI front office, 24/7.

Friendly NextLevelPro AI receptionist wearing a headset, ready to answer callsLive call
Caller

My AC stopped. Can someone come today?

Emily

Yes — I have a 3:30 opening.

250K+
Calls answered
94%
Booking rate
2 sec
Avg. response time
24/7
Always available
98%
Customer satisfaction
Sounds human

AI that sounds like your best CSR

Natural speech, real conversation, no phone tree. It listens, answers questions, and books the job while the caller is still on the line.

Live callEmily, the AI receptionistEmily answering
Incoming · Saturday 6:45 PM
Job bookedSynced to your CRMEmergency triaged
The leak in home services

You don't have a marketing problem. You have an answering problem.

We asked home service owners what actually hurts. Here's what they said and where we start.

You're paying for leads you never answer

  • Answer rate drops from 75–80% to 50–60% during heat-wave peaks
  • Missed calls are mostly paid leads — ~$1,200 average job value each
  • No proof of ROI at scale across multiple locations
How we fix it: Lead with LSA lead response plus peak overflow coverage, synced to your CRM.

Result at a 7-location HVAC company: ~$2.2M/yr recovered, +11% revenue.

Nights go unanswered. Nothing gets followed up.

  • No dashboard. Numbers live in five places
  • Quotes go quiet and nobody calls back
  • Calls blocked after 10pm
How we fix it: Start with the dashboard plus follow-up calls, not first contact.

Hear real recordings before AI touches a single call.

80% of your calls are spam

  • ~50 calls a day, 40 of them junk
  • Every minute triaging is a minute off the tools
  • Wants it working today, not next quarter
How we fix it: Spam filtering plus full answering, set up online in 20 minutes.

Live the same day on a 2-week free trial.

Products

Three ways to stop losing jobs

One AI, trained on your business: on the phone, on your site, and on your paid leads.

01Voice Assistant

An AI receptionist that sounds like your best CSR

Answers in under 2 seconds, sorts emergencies from tune-ups, quotes your real pricing and books the job. No phone menus.

  • 24/7 + peak overflow
  • Spam & robocall screening
  • Confirms details by text
02AI Chat for your website

Turn website visitors into booked jobs

Same brain as your voice agent, on your site and by text. Qualifies the job, grabs the address, books the slot.

  • Web chat + SMS follow-up
  • Qualifies before it books
  • Logs everything to your CRM
03LSA ROI Engine

Get more out of your Google LSA spend

Every Local Services Ad lead answered in seconds, the biggest driver of your ranking and cost per booked job.

  • Sub-2s response on paid leads
  • Auto-callback on any miss
  • Attribution per campaign

Works with your existing tools

Works with the software you already use

ServiceTitan logo
ServiceTitan
Housecall Pro logo
Housecall Pro
Salesforce logo
Salesforce
HubSpot logo
HubSpot
Jobber logo
Jobber
Google Calendar logo
Google Calendar
Outlook Calendar logo
Outlook Calendar
Zoho CRM logo
Zoho CRM

50+ more integrations via Zapier and custom API

Why us

Not all AI receptionists are built the same

Generic AI answers for everyone. We only do home services.

Voicemail

What most companies use today

  • Most callers just hang up
  • Lead moves on to a competitor
  • No urgency triage
  • You find out you lost the job tomorrow

Generic AI receptionist

Built for law firms, salons, everyone

  • Answers on the first ring
  • Doesn't know HVAC/electrical terms
  • No ServiceTitan / Housecall Pro sync
  • Can't tell an emergency from a tune-up

NextLevelPro

Built specifically for home services

  • Answers instantly, sounds human
  • Trained on HVAC/electrical/plumbing calls
  • Native ServiceTitan + Housecall Pro sync
  • Triages emergency vs. routine automatically
  • Filters spam + follows up automatically
Outbound

It doesn't just answer. It follows up.

Missed calls are half the leak. Quiet quotes and old customers are the other half.

Quote follow-up

Calls back on estimates that went quiet.

Win back old customers

Tune-ups and expired quotes, worth +7% revenue for one client.

Appointment reminders

A friendly call the day before cuts no-shows.

Review requests

Asks happy customers for a review right after the job.

Proof

Real results from home service companies

Home service companies running NextLevelPro today.

★★★★★
“We were losing 15–20 calls a week. First month, our booking rate went from 68% to 94% and we added $42,000 in monthly revenue. Customers thank ‘her’ by name.”
Mike Rodriguez
Owner, Precision HVAC Solutions, Phoenix, AZ
94% booking rate · +$42K/mo
★★★★★
“We paid $4,500 a month for an answering service and still missed after-hours calls. This costs half that and works better. Emergency triage is spot on.”
Jennifer Chen
Operations Manager, Elite Plumbing & Drain, Austin, TX
Saved $2,000/mo · 60% fewer no-shows
★★★★★
“I was skeptical about AI. We do HVAC, plumbing and electrical, with lots of tricky questions, and it handles all of it. It even sold 23 maintenance plans in two months.”
Tom Patterson
Founder, Patterson Home Services, Denver, CO
23 plans sold · $6,870 new MRR
★★★★★
“The southern accent option was a game-changer. Customers feel like they're talking to a neighbor. Review calls took our Google rating from 4.2 to 4.8.”
Sarah Williams
Co-Owner, Comfort Air Heating & Cooling, Charlotte, NC
Google rating 4.2 → 4.8
Online setup

Set it up yourself, online, in about 20 minutes

No IT project. Sign up, describe your business, connect your CRM, go live the same day. Want a hand? We'll build it with you.

  1. 01

    Sign up online

    Pick a plan. No sales call.

    2 minutes

  2. 02

    Describe your business

    Services, pricing, hours, or upload your script.

    10 minutes

  3. 03

    Connect CRM & number

    One-click ServiceTitan or Housecall Pro, then forward your line.

    10 minutes

  4. 04

    Go live

    Your agent starts answering. Listen to every call.

    Same day

Pricing

Start free. Scale by minutes, not seats.

Every plan includes voice, website chat, spam filtering and the dashboard.

No commitment

Pay as you go

$0.89/min*

Only pay for minutes talked

Seasonal overflow & after-hours

  • No monthly fee, cancel anytime
  • Voice assistant + spam filtering
  • Website AI chat
  • Call recordings & transcripts
  • Turn on for heat waves & freezes
  • Upgrade to a plan any time
Start pay as you go
2 weeks free

Self-Serve

$395/mo

500 minutes included

Owner-operated, 1 location

  • 2-week free trial, no credit card
  • Online self-serve setup
  • Voice assistant + spam filtering
  • Website AI chat
  • KPI dashboard & call recordings
  • Email support
Start free trial
For scaling teams

Growth

$745/mo

1,000 minutes included

1–5 locations, scaling teams

  • Everything in Self-Serve
  • Google LSA ROI engine
  • Outbound follow-up & reactivation
  • Native ServiceTitan / Housecall Pro sync
  • Guided onboarding + script tuning
  • Priority support
Get started
Custom

Enterprise

Custom

Volume minute pooling across locations

5+ locations, multi-brand

  • Everything in Growth
  • Per-location routing & reporting
  • Custom integrations & data warehouse export
  • White-glove build and QA
  • SLA + dedicated account manager
  • Quarterly ROI review
Talk to sales

Bank-level encryption · 99.9% uptime · US-based support

*Pay-as-you-go rate of $0.89/min is a starting point. Actual cost depends on the products selected, usage, integrations, and any custom requirements.

FAQ

Common questions

The stuff owners ask us before they sign up.

Will customers know it's a robot?

98% can't tell. No phone menus, just a normal conversation. Listen to real recordings before you decide.

What about heavy accents?

It's trained on the accents in your market. If it's unsure about an address or name, it confirms by text.

Customers ask “how much?” right away.

It uses your pricing script: “Our diagnostic fee is $60, waived if you move forward. Can I get a tech out to take a look?”

What if someone wants a real person?

Your call: transfer right away, help first, or take a message. Under 5% ask.

Do you work with ServiceTitan / Housecall Pro?

Yes, natively. Jobs, customers and call logs sync automatically. Jobber, Service Fusion, Google Calendar and Zapier too.

Can I set it up myself?

Yes, about 20 minutes online and live the same day. Want help? Growth and Enterprise include guided setup.

Why we built NextLevelPro

We found the leak before we built the product

“At one 7-location, $20M HVAC client, 15% of calls were getting lost, mostly nights and weekends. We fixed the missed calls, not the marketing, and revenue went up 11% with zero extra ad spend. Every tool out there was either a robot IVR or a months-long build. So we built the one made for home services.”

Founder, NextLevelPro

See it in action

Book a 20-minute demo

We'll run a live call with your scenario: emergency booking, an LSA lead, spam, or a follow-up. Pick a time that suits you.

  • No credit card required
  • Live in 24 hours
  • Setup online, no sales call

Book your demo

20 minutes. See a live call with your own scenario.

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